Local services
In the Let us help brochure (PDF) on the website of the city of Kotka, you can find information about organizations offering help, peer support and services in the Kotka region.
Kymsote’s social and crisis emergency, 040 509 5111, provides acute crisis help in sudden traumatic crisis situations in Southern Kymenlaakso.
24 hours a day
Guidance and counseling for immigrants Moona, 040 510 0547, helps immigrants with issues to related to integration in Southern Kymenlaakso.
Karhulantie 46, 48600 Kotka
Mon-Thu 8 am-3.30 pm,
Fri 8 am-3 pm
moona [at] kotka.fi
Vuoroveto crisis center, Kouvola
Vuoroveto crisis center in Kouvola offers free and confidential discussion help. Remote support throughout Kymenlaakso and face-to-face at the Kouvola office.
Vartiotie 3, 45100 Kouvola
Appointment for support chat 040 417 5175
Mon-Fri 10 am-12 pm,
Mon and Tue 4 pm-6 pm
info [at] vuoroveto.fi
National crisis helpline
The crisis helpline offers conversation support for those experiencing a crisis. You can call the crisis helpline anonymously and confidentially. Crisis work professionals and trained volunteers from all over FInland answer the phone.
Suomenkielinen Kriisipuhelin
092 525 0111
24 hours a day
Svenskspråkig kristelefon
092 525 0112
må och ons kl 16-20,
tis, tors och fre kl 9-13
Arabiankielinen Kriisipuhelin, Crisis Helpline in Arabic
092 525 0113
ma ja ti klo 11-15,
ke klo 13-16 ja klo 17-21,
to klo 10-15
Mon and Tue 11 am-3 pm,
Wed 1 pm-4 pm and 5 pm-9 pm,
Thu 10 am-3 pm
Ukrainankielinen kriisisivusto, Crisis helpline in Ukrainian
092 525 0114
ma ja to klo 12-16,
ti ja pe klo 9-13,
ke klo 17-21
Mon and Thu 12 pm-16 pm,
Tue and Fri 9 am-13 pm,
Wed 17 pm-21 pm
Venäjänkielinen kriisisivusto, Crisis helpline in Russian
092 525 0115
ma ja to klo 12-16,
ti ja pe klo 9-13,
ke klo 17-21
Mon and Thu 12 pm-16 pm,
Tue and Fri 9 am-13 pm,
Wed 17 pm-21 pm
You can also call in English to 092 525 0112 or 092 525 0113
Other national helplines
Crime victim emergency, 116 006, offers support and guidance to those who have become the target or witness of a crime or attempted crime.
Mon-Fri 9 am-8 pm
Irti huumeista ry, 080 098 066,offers support and guidance to loved one of drug addicts and recovering users.
Mon-Fri 9 am-3 pm
Mon-Thu 6 pm-9 pm
The gamer’s helpline, 080 010 0101, offers support and guidance for gaming problems.
Mon-Fri 12 pm-6pm
Nollalinja, 080 005 005, offers support and guidance to victims of domestic violence and their loved ones.
24 hours a day
Support online
Conversation help for someone in crisis who finds writing a natural way to deal with the issue. You can find a chat service suitable for you in the online services of MIELI mental health Finland.
MIELI ry also organizes professionally guided peer support groups. Participants in a similar life situation receive support from each other.
You can strenghten your mental health with various exercises.
